Broadband provider review
BT broadband review
BT runs on: Openreach (part fibre and full fibre), nationwide. BT adds £4 a month every year. On a 24-month contract starting this month that adds £96 in total.
bemobiles tips
Is BT available at my address?
It covers most of the UK; the speeds on offer depend on your line.
Does BT raise prices?
BT adds £4 a month every year. On a 24-month contract starting this month that adds £96 in total.
How do I switch to BT?
Order with BT and One Touch Switch ends your old contract — you don’t need to call your current provider.
- 24 months (12 on some deals)
- Rises +£4/mo each year
- Social tariff available
- 7 Ofcom complaints per 100k (average 6)
Live BT deals for your postcode appear below. We don’t store your postcode.
BT broadband facts
| Network & coverage | Openreach (part fibre and full fibre), nationwide |
|---|---|
| Contract | 24 months (12 on some deals) |
| Price rises | +£4 a month every 31 March, written into the contract (TV +£2). Sign after 1 March 2026 and the first rise is 31 March 2027 |
| Rises over 24 months (from now) | +£96 in total |
| Social tariff | Home Essentials from £16.50 (36Mb) for Universal Credit with no earnings; also £22 (36Mb) and £25 (67Mb). 12 months, no rises or exit fees. Open to EE and Plusnet customers too |
| Credit check | Soft check for broadband only; hard check with TV. A deposit is possible with a poor history |
| Set-up & router | £0 on current deals |
| Leaving early | Remaining months at the monthly price, less avoided costs and 1% |
| Speed & Wi-Fi guarantee | Stay Fast Guarantee (minimum speed) and Complete Wi-Fi: £100 back if any room lacks signal |
| Ofcom complaints (Q1 2026) | 7 per 100,000 customers (average 6) |
Facts checked 24 October 2026 from BT’s terms, Ofcom and industry sources · How we compare
Our take
BT adds £4 a month every year. On a 24-month contract starting this month that adds £96 in total. There is a social tariff for people on qualifying benefits. BT had more Ofcom complaints than average in Q1 2026.
BT deals at your address
FAQ
Common questions
Does BT put prices up every year?
+£4 a month every 31 March, written into the contract (TV +£2). Sign after 1 March 2026 and the first rise is 31 March 2027.
Does BT have a social tariff?
Yes. Home Essentials from £16.50 (36Mb) for Universal Credit with no earnings; also £22 (36Mb) and £25 (67Mb). 12 months, no rises or exit fees. Open to EE and Plusnet customers too. Compare every social tariff.
Does BT do a credit check?
Soft check for broadband only; hard check with TV. A deposit is possible with a poor history.
What does it cost to leave BT early?
Remaining months at the monthly price, less avoided costs and 1%.
Anything else to know about BT?
International Freedom add-on £8.50 a month for 600 minutes to landlines in many countries.