Broadband providers
Every UK broadband provider, compared
National names and the full fibre alt-nets, with each one’s annual price rise in pounds, social tariff and complaint record.
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Which provider has the fewest complaints?
Plusnet, with 4 per 100,000 customers in Q1 2026; Sky was next with 5.
Which providers don’t raise prices?
Zen, YouFibre, Trooli, Fibrus, Quickline, Truespeed, Lightspeed, BeFibre, iTalk and Rebel don’t raise prices during the contract.
What is an alt-net?
A provider running its own full fibre network, separate from Openreach and Virgin Media — often faster upload speeds and fixed prices.
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National providers
BTOpenreach (part fibre and full fibre), nationwide+£4/mo each year
SkyOpenreach plus CityFibre in some townsRise not fixed
Virgin MediaIts own cable and full fibre network (with nexfibre): 18.8 million premises, all gigabit-capable+£4/mo each year
VodafoneOpenreach, CityFibre and Community Fibre; also 4G/5G home broadband+£3.5/mo each year
EEOpenreach only, 23.5 million full fibre premises+£4/mo each year
TalkTalkOpenreach and CityFibre (“full fibre first”)+£4/mo each year
PlusnetOpenreach via BT Wholesale (part of BT Group)+£4/mo each year
NOW BroadbandOpenreach (Sky’s platform), 98% of homesRise not fixed
Zen InternetNo own network: Openreach, CityFibre and alt-nets including Trooli and Freedom Fibre; nationwideNo mid-contract riseiTalkiTalkOpenreach resale (part fibre and full fibre), nationwideNo mid-contract rise
Rebel InternetOpenreach and CityFibre, about 23 million premisesNo mid-contract rise
V4 ConsumerOpenreach full fibre and SoGEA, nationwide+£2.95/mo each yearFull fibre alt-nets, regional and 5G
HyperopticIts own full fibre, mainly in apartment blocks, plus Openreach full fibre from 2026;…+£4/mo each year
Community FibreIts own symmetric full fibre up to 5Gb: 32 London boroughs plus parts of…+£3/mo each year
YouFibreNetomnia’s own full fibre (up to 8Gb), about 3 million premises in 150+ townsNo mid-contract rise
GigaclearIts own rural full fibre in 26 English counties: 612,000 premisesRise not fixed
TrooliIts own symmetric full fibre, about 480,000 premises in the South East, East Anglia,…No mid-contract rise
FibrusIts own full fibre in Northern Ireland and Cumbria: 472,000 premisesNo mid-contract riseKCOMKCOMIts own “Lightstream” full fibre in Hull and East Yorkshire only+£2/mo each yearQuicklineQuicklineIts own symmetric full fibre plus fixed wireless “Air” in Yorkshire, East Riding and…No mid-contract rise
TruespeedIts own symmetric full fibre in the South West and East of England; with…No mid-contract rise
WightFibreIts own symmetric full fibre on the Isle of Wight only (about 90% of…+£4/mo each year
ZzoommIts own symmetric full fibre (merged with FullFibre/BeFibre): about 110 market towns in 27…No mid-contract riseBeFibreBeFibreIts own symmetric full fibre (FullFibre/Zzoomm group) in about 30 English townsNo mid-contract riseLightspeedLightspeedIts own symmetric full fibre in 36 towns in the East of England and…No mid-contract rise
4th UtilityIts own fibre in apartment blocks plus CityFibre; London, Manchester, Liverpool, Birmingham, Leeds, Sheffield,…Rise not fixed
Three 5G home broadband5G/4G home broadband through a Wi-Fi 6 router (outdoor 5G hub available); sold only…+£3.5/mo each yearPrice rises and social tariffs side by side
| Provider | Annual rise | Added over 24 months | Social tariff | Complaints* |
|---|---|---|---|---|
| +£4/mo | +£96 | Yes | 7 |
| Not fixed | Not fixed | Yes | 5 |
| +£4/mo | +£96 | Yes | 6 |
| +£3.5/mo | +£84 | Yes | 8 |
| +£4/mo | +£96 | No | 6 |
| +£4/mo | +£96 | No | 10 |
| +£4/mo | +£96 | No | 4 |
| Not fixed | Not fixed | Yes | – |
| +£4/mo | +£96 | Yes | – |
| +£3/mo | +£72 | Yes | – |
| None | £0 | No | – |
| None | £0 | Yes | – |
| Not fixed | Not fixed | No | – |
| None | £0 | No | – |
| None | £0 | Yes | – |
| KCOM | +£2/mo | +£48 | Yes | – |
| Quickline | None | £0 | Yes | – |
| None | £0 | No | – |
| +£4/mo | +£96 | Yes | – |
| None | £0 | No | – |
| BeFibre | None | £0 | No | – |
| iTalk | None | £0 | No | – |
| Lightspeed | None | £0 | No | – |
| None | £0 | No | – |
| +£2.95/mo | +£70.80 | No | – |
| Unconfirmed | Unconfirmed | Yes | – |
| +£3.5/mo | +£84 | No | – |
*Ofcom complaints per 100,000 customers, Q1 2026 (average 6). Rises for a contract starting this month.
Brands that have closed or merged
Brsk · Cuckoo · Lit Fibre · Airband · Earth Broadband