Broadband provider review
Sky broadband review
Sky runs on: Openreach plus CityFibre in some towns. Sky’s rise isn’t fixed in the contract, so if it goes up you can leave penalty-free within the notice window.
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Is Sky available at my address?
It covers most of the UK; the speeds on offer depend on your line.
Does Sky raise prices?
Sky’s rise isn’t fixed in the contract, so if it goes up you can leave penalty-free within the notice window.
How do I switch to Sky?
Order with Sky and One Touch Switch ends your old contract — you don’t need to call your current provider.
- 24 months
- Rise not fixed in the contract
- Social tariff available
- 5 Ofcom complaints per 100k (average 6)
Live Sky deals for your postcode appear below. We don’t store your postcode.
Sky broadband facts
| Network & coverage | Openreach plus CityFibre in some towns |
|---|---|
| Contract | 24 months |
| Price rises | No fixed amount in the contract (+£3 a month from April 2026). Because the rise isn’t written in, you can leave penalty-free within 30 days of being told |
| Rises over 24 months (from now) | Not fixed |
| Social tariff | Broadband Basics £20 (35Mb) or £24 (75Mb), 24 months, for existing Sky customers only |
| Credit check | Light: a soft check or none; £5 refundable fee |
| Set-up & router | £5 refundable or £0 |
| Leaving early | Monthly price × remaining months; 14 days’ notice |
| Speed & Wi-Fi guarantee | Speed Guarantee (leave after 3 days below the minimum); WiFi Max £6 a month — 25Mb in every room or a month back |
| Ofcom complaints (Q1 2026) | 5 per 100,000 customers (average 6) |
Facts checked 24 October 2026 from Sky’s terms, Ofcom and industry sources · How we compare
Our take
Sky’s rise isn’t fixed in the contract, so if it goes up you can leave penalty-free within the notice window. There is a social tariff for people on qualifying benefits. Sky had fewer Ofcom complaints than average in Q1 2026.
Sky deals at your address
FAQ
Common questions
Does Sky put prices up every year?
No fixed amount in the contract (+£3 a month from April 2026). Because the rise isn’t written in, you can leave penalty-free within 30 days of being told.
Does Sky have a social tariff?
Yes. Broadband Basics £20 (35Mb) or £24 (75Mb), 24 months, for existing Sky customers only. Compare every social tariff.
Does Sky do a credit check?
Light: a soft check or none; £5 refundable fee.
What does it cost to leave Sky early?
Monthly price × remaining months; 14 days’ notice.