Broadband provider review
KCOM broadband review
KCOM runs on: Its own “Lightstream” full fibre in Hull and East Yorkshire only. KCOM adds £2 a month every year. On a 24-month contract starting this month that adds £48 in total.
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Is KCOM available at my address?
KCOM runs its own network in selected areas only — enter your postcode to check.
Does KCOM raise prices?
KCOM adds £2 a month every year. On a 24-month contract starting this month that adds £48 in total.
How do I switch to KCOM?
Order with KCOM and One Touch Switch ends your old contract — you don’t need to call your current provider.
- 24 months (Power Fibre) or 30-day Flex
- Rises +£2/mo each year
- Social tariff available
- No speed guarantee; 14 days to cancel
Live KCOM deals for your postcode appear below. We don’t store your postcode.
KCOM broadband facts
| Network & coverage | Its own “Lightstream” full fibre in Hull and East Yorkshire only |
|---|---|
| Contract | 24 months (Power Fibre) or 30-day Flex |
| Price rises | Every March by amounts stated at sale (about £1–3 a month); Flex has no rises |
| Rises over 24 months (from now) | +£48 in total |
| Social tariff | Full Fibre Flex £14.99 (30Mb) and Flex Plus £19.99 (50Mb), monthly, 750 call minutes; wide list of benefits |
| Credit check | Required for all new customers |
| Set-up & router | £0; eero 7 router |
| Leaving early | (Monthly price − avoided costs − 4.5%) × remaining months, max 90% |
| Speed & Wi-Fi guarantee | No speed guarantee; 14 days to cancel |
| Ofcom complaints (Q1 2026) | Not reported separately |
Facts checked 24 October 2026 from KCOM’s terms, Ofcom and industry sources · How we compare
Our take
KCOM adds £2 a month every year. On a 24-month contract starting this month that adds £48 in total. There is a social tariff for people on qualifying benefits.
KCOM deals at your address
FAQ
Common questions
Does KCOM put prices up every year?
Every March by amounts stated at sale (about £1–3 a month); Flex has no rises.
Does KCOM have a social tariff?
Yes. Full Fibre Flex £14.99 (30Mb) and Flex Plus £19.99 (50Mb), monthly, 750 call minutes; wide list of benefits. Compare every social tariff.
Does KCOM do a credit check?
Required for all new customers.
What does it cost to leave KCOM early?
(Monthly price − avoided costs − 4.5%) × remaining months, max 90%.
Anything else to know about KCOM?
Fewer outages than national providers (Ofcom, May 2025).