Broadband provider review
Plusnet broadband review
Plusnet runs on: Openreach via BT Wholesale (part of BT Group). Plusnet adds £4 a month every year. On a 24-month contract starting this month that adds £96 in total.
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Is Plusnet available at my address?
It covers most of the UK; the speeds on offer depend on your line.
Does Plusnet raise prices?
Plusnet adds £4 a month every year. On a 24-month contract starting this month that adds £96 in total.
How do I switch to Plusnet?
Order with Plusnet and One Touch Switch ends your old contract — you don’t need to call your current provider.
- 24 months (12 on some full fibre deals)
- Rises +£4/mo each year
- No social tariff
- 4 Ofcom complaints per 100k (average 6)
Live Plusnet deals for your postcode appear below. We don’t store your postcode.
Plusnet broadband facts
| Network & coverage | Openreach via BT Wholesale (part of BT Group) |
|---|---|
| Contract | 24 months (12 on some full fibre deals) |
| Price rises | +£4 a month every 31 March (contracts from 5 August 2025); sign after 1 March 2026 and the first rise is March 2027 |
| Rises over 24 months (from now) | +£96 in total |
| Social tariff | None |
| Credit check | No credit check on broadband (reported by several comparison sites) |
| Set-up & router | £0–£9.99; Hub Two router included |
| Leaving early | Based on the remaining months (BT Group method) |
| Speed & Wi-Fi guarantee | Minimum speed; no Wi-Fi guarantee |
| Ofcom complaints (Q1 2026) | 4 per 100,000 customers (average 6) |
Facts checked 24 October 2026 from Plusnet’s terms, Ofcom and industry sources · How we compare
Our take
Plusnet adds £4 a month every year. On a 24-month contract starting this month that adds £96 in total. There is no social tariff, so if you claim Universal Credit compare providers that offer one. Plusnet had fewer Ofcom complaints than average in Q1 2026.
Plusnet deals at your address
FAQ
Common questions
Does Plusnet put prices up every year?
+£4 a month every 31 March (contracts from 5 August 2025); sign after 1 March 2026 and the first rise is March 2027.
Does Plusnet have a social tariff?
No — Plusnet doesn’t offer one. Compare every social tariff.
Does Plusnet do a credit check?
No credit check on broadband (reported by several comparison sites).
What does it cost to leave Plusnet early?
Based on the remaining months (BT Group method).
Anything else to know about Plusnet?
Fewest complaints of the big providers. No own social tariff — eligible customers move to BT Home Essentials with no penalty.