Broadband

Broadband deals that actually reach your front door

Enter your postcode to see the full fibre, cable and 5G home deals available at your address — with the April rise in pounds and the total cost over the contract.

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How does switching work?

With One Touch Switch you only contact the new provider. It tells the old one and ends that contract; the gap without service is at most one working day.

What if my speed is lower than promised?

Providers on Ofcom’s speed code must give you a minimum guaranteed speed. If they can’t fix it within 30 days, you can leave without a penalty.

Who can get a social tariff?

Usually anyone claiming Universal Credit, Pension Credit, JSA, ESA or Income Support. Most big providers offer one with no exit fees.

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Full fibre, cable and 5G home deals that reach your door
April rises shown in pounds
Social tariffs if you claim Universal Credit

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At a glance

Full fibre now reaches around three-quarters of UK homes, and switching takes one step with One Touch Switch: you contact the new provider and it handles the rest. Any mid-contract price rise must be stated in pounds when you sign. If you claim Universal Credit or Pension Credit, most big providers offer a cheaper social tariff with no exit fees.

Updated 25 October 2026 · bemobiles editorial team · How we compare

Deals at your address

Live deals for the postcode you entered at the top of the page. To check another address, change it above.

Before you switch

Full fibre, part fibre or cable?

Full fibre (FTTP) runs fibre to your home and offers the fastest, most reliable speeds. Part fibre (FTTC) uses copper for the last stretch and slows down the further you are from the cabinet. Virgin Media’s cable network offers gigabit speeds across its whole footprint.

Price rises are now in pounds

Since 17 January 2025 any rise during the contract has to be stated in pounds and pence before you sign. BT, EE, Plusnet, TalkTalk and Virgin Media add £4 a month each spring for new customers; if a provider raises prices without stating the amount in the contract, you can leave penalty-free within 30 days of being told.

Renting or moving soon?

A 5G home router plugs in with no engineer visit and can move with you. Some providers also offer 30-day contracts at a higher monthly price.

Social tariffs

If you claim Universal Credit, Pension Credit, JSA, ESA or Income Support, most big providers offer cheaper broadband with no exit fees. You can usually switch to one with your current provider without a penalty.

Broadband in brief

Full fibre reaches 78% of UK premises; gigabit-capable broadband 87%.
BT, EE, Plusnet, TalkTalk and Virgin Media add £4 a month every spring.
Switching: contact only the new provider — One Touch Switch does the rest.
Claim Universal Credit? Most big providers offer a social tariff, from about £12 a month.

Types of broadband in the UK

Connection	How it works	Good to know
Full fibre (FTTP)	Fibre all the way into your home	Fastest and most reliable; often symmetric on alt-nets
Part fibre (FTTC)	Fibre to the street cabinet, copper to your home	Speeds fall the further you are from the cabinet
Cable	Virgin Media’s own network	Gigabit-capable across 18.8 million premises
5G home	A router on the mobile network	No engineer or line; speed depends on signal

Ofcom’s Connected Nations report (data from July 2025) puts full fibre at 78% of UK premises and gigabit-capable broadband at 87%, and take-up of full fibre at 42%. Alt-nets — providers with their own fibre such as Community Fibre, Hyperoptic and YouFibre — often add symmetric speeds and no mid-contract rises.

Price rises by provider

Since 17 January 2025, any rise during a broadband contract must be stated in pounds and pence before you sign. If a provider raises prices by an amount that wasn’t in your contract — Sky, NOW and Gigaclear work this way — you can leave without a penalty within 30 days of being told.

Provider	Mid-contract rise	Added over 24 months	Complaints per 100k
BT	+£4 a month each year	+£96	7
EE	+£4 a month each year	+£96	6
Plusnet	+£4 a month each year	+£96	4
TalkTalk	+£4 a month each year	+£96	10
Virgin Media	+£4 a month each year	+£96	6
Vodafone	+£3.50 a month each year	+£84	8
Sky	Not fixed in the contract	Not fixed	5
NOW Broadband	Not fixed in the contract	Not fixed	–
Community Fibre	+£3 a month each year	+£72	–
Hyperoptic	+£4 a month each year	+£96	–
YouFibre	None	£0	–
Zen Internet	None	£0	–

Rises for a contract starting this month. Ofcom broadband complaints, Q1 2026 (industry average 6). All 27 providers.

Prefer a fixed price? See broadband with no price rises.

Switching broadband: One Touch Switch

Since 12 September 2024 you only need to contact the new provider, whichever network you are moving between — Openreach, CityFibre or Virgin Media. The old provider tells you any exit fees and ends the contract, and the gap without service is at most one working day.

Your rights as a broadband customer

Automatic compensation (signed up by BT, EE, Hyperoptic, Plusnet, Sky, NOW, TalkTalk, Utility Warehouse, Virgin Media, Vodafone and Zen): £10.34 a day if a fault isn’t fixed after two working days, £32.31 for a missed engineer visit and £6.46 a day for a delayed start.
Minimum speed: providers on Ofcom’s speed code must give you a guaranteed minimum; if it isn’t fixed within 30 days you can leave penalty-free.
End-of-contract notices: your provider must tell you 10 to 40 days before your contract ends, with its best deals.

Social tariffs

If you claim Universal Credit, Pension Credit, ESA, JSA or Income Support, most big providers offer cheaper broadband with no exit fees — from £12 a month with Hyperoptic’s Fair Fibre, or £12.50 with Virgin Media and Community Fibre. TalkTalk is the only big provider without one. Compare every social tariff.

Landlines and the digital switchover

The UK’s analogue phone network is being switched off by 31 January 2027. Home phone calls now run through your router (Digital Voice), and you don’t need a landline for broadband. If someone in your home relies on a landline in an emergency, ask your provider for a battery back-up.

FAQ

Common questions

How does switching broadband work?

With One Touch Switch you only contact the new provider; it tells the old one and ends that contract. The gap without service is at most one working day.

Do I need a landline?

No. Most deals are broadband only, and the UK’s analogue phone network is being retired; home phone calls now run through the router.

What if my speed is lower than promised?

Providers that signed Ofcom’s speed code must give you a minimum guaranteed speed. If they cannot fix it within 30 days, you can leave without a penalty.

Is there a credit check for broadband?

Usually a soft check for broadband only; packages with TV or a phone are more likely to involve a hard check.